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Quick Summary

This guide explains how to access your Intranet analytics dashboard and how to interpret the numbers. These metrics help you visualize user adoption, track daily engagement, and identify the content and widgets most popular with your employees.

Prerequisites

• You must have Administrator rights in Jint Web & Teams.

• Data is available starting from the day the solution was installed.

Step-by-Step Instructions

Accessing the Analytics Dashboard

To view your performance figures, you need to access your application's back-end settings.

1. Open the Jint Web & Teams application (either in MS Teams or via your browser).

2. Go to the Settings panel.

3. In the left side menu, locate the Global Metrics section.

4. Click on Global Metrics.

Filtering Your Data

By default, the dashboard may display a specific time range. You can adjust this to analyze trends over different periods (for example, to see the impact of a specific internal announcement).

1. Locate the Filter button at the top right of any card.

2. Select the desired date range:

   • Last 7 days

   • Last 30 days

   • Last 90 days

   • Custom Range (Select a specific start and end date).

3. The data will automatically refresh to reflect your selection.

Understanding the Metrics

The dashboard is divided into three main sections. Here is how to interpret each of them:

User Engagement

• Unique Users per Week: The average number of distinct employees visiting the intranet per week.

• Total Unique Users: The absolute number of individual users who visited the intranet during the selected period.

• Unique Users per Day (Bar Chart): A visual chart showing peaks and dips in engagement day by day.

  • Tip: Use this to identify if specific days (e.g., Mondays) generate more traffic.

Most Viewed Dashboards

• Definition of a view: Simply opening the dashboard counts as 1, even without any additional clicks.

• Bias: The dashboard configured as your Homepage will naturally show higher statistics because it opens automatically when the application launches.

• Use this list to identify which "Hubs" or "Pages" are vital for your company.

Most Viewed Widgets

This list ranks the specific widgets users interact with.

• Definition of an interaction: An interaction is equivalent to a click on the widget.

• Action: If a widget is heavily accessed (e.g., "Quick Links"), ensure its content is perfectly up to date.

FAQ

Q: What counts as a "Unique User"? A: A unique user is counted only once per defined period, regardless of how many times they open the application. If Jean visits the intranet 5 times on Monday, he counts as 1 Daily Unique User.

Q: Why is my dashboard empty? A: Ensure you have selected a date range where active