This article is intended for Microsoft 365 and client-side IT administrators. It explains how to create a guest account for a collaborator without a Microsoft license so they can sign in to Jint Mobile.

⚠️ Creating a guest does not grant them access to your SharePoint content. These two actions are separate. Once the account is created, see the article Grant SharePoint Resource Access to a Guest to provide access to the pages, news, and documents displayed in Jint Mobile.

In this article

• The Concept in 30 Seconds
• Before You Begin
• Method 1: Invite a Guest (One by One)
• Method 2: Bulk Invite from Your HRIS (Recommended)
• The Guest Accepts the Invitation
• Verify Everything Is Correct
• How Much Does It Cost?

The Concept in 30 Seconds

A guest user (guest) is an external person to your organization, or someone without any Microsoft account, whom you reference in your Entra ID directory to grant access to certain resources, here Jint Mobile.

Three things to remember:

• The guest keeps their own email address. You do not create any password for them.
• If they have no Microsoft account, they sign in with a one-time code sent by email (enabled by default on recent tenants), ideal for field collaborators.
• Creating the guest is not enough: they must accept the invitation once, then you assign them permissions (next step).

📖 Microsoft Learn: What is B2B collaboration?

Before You Begin

• You must have at least the User Administrator or Guest Inviter role.
• Guest invitations must be allowed in the external collaboration settings, which is the default.

📖 Configure External Collaboration

Method 1: Invite a Guest (One by One)

Use this for a few people.

1. Sign in to the Microsoft Entra admin center: entra.microsoft.com
2. Go to Entra ID > Users.
3. Click New user > Invite external user.
4. Fill in:
   • Email: the guest’s address (work or personal).
   • Display name: First Name Last Name.
   • (optional) check Send invitation message to add a personalized note.
5. Click Check + invite.

The guest receives an email. Their account appears in your directory with the status “Invitation pending” until they accept.

📖 Add B2B Users (Step-by-Step) · Quick Tutorial with Screenshots

Method 2: Bulk Invite from Your HRIS (Recommended)

To onboard many collaborators at once, typically field workers, don’t invite them one by one. Use CSV file import: your HRIS already contains everything you need.

Step 1: Export from Your HRIS

Export the list of collaborators with at least:

• the email address
• the first name
• the last name

Step 2: Prepare the Import File

1. In Entra ID > Users, click Bulk operations > Bulk invite.
2. Download the CSV template provided by Entra.
3. Fill it in from your HRIS export:
   • column Email address to invite → the email address
   • column Display name → the full name. Excel tip: in a column, enter =B2&" "&C2 to concatenate First Name + Last Name, then paste the result as values.
   • column Redirection url → enter https://myapplications.microsoft.com

Points to Watch (Otherwise the Import Fails)

• Do not modify or delete the first 2 lines of the template (version number + headers).
• No commas in the personalized invitation message.
• No plus signs (+) in email addresses (not supported by Entra).
• Check for unique emails (duplicates are common in HRIS exports).

Step 3: Import

Upload the file: Entra automatically validates its content. Correct any reported errors if needed, then click Submit. Invitations are sent automatically.

📖 Bulk Invite B2B Users (CSV Template)

💡 To automate recurring syncs from the HRIS, it’s possible with PowerShell (documentation), recommended for technical profiles only.

The Guest Accepts the Invitation

The guest receives an email from “Microsoft Invitations”. They click Accept invitation, then:

• if they already have a Microsoft account (work or personal), they sign in with it;
• otherwise, they receive a one-time code by email which they enter to sign in.

Once the invitation is accepted, the status changes to “Invitation accepted” in your directory. This is a one-time operation: the guest will not have to repeat it.

📖 Guest Acceptance Flow

Verify Everything Is Correct

In Entra ID > Users, filter by User Type = Guest. You should see your guests, with a sign-in name (UPN) like:

email_domain#EXT#@yourtenant.onmicrosoft.com

This is normal: the suffix #EXT# identifies a guest account.

How Much Does It Cost?

Good news for field deployments: a guest does not consume a traditional Microsoft 365 license. Billing follows the MAU (Monthly Active Users) model: only guests who actually sign in during the month are counted, with a free tier of 50,000 active users per month.

In short, for the vast majority of organizations, guest access to Jint Mobile is free. (Billing beyond the tier requires linking the tenant to an Azure subscription.)

📖 External ID Billing Model (MAU)

What Next?

The guest exists and can sign in, but they do not yet see your content. That is the purpose of the next step:

➡️ “Grant SharePoint Resource Access to a Guest”