Monday, July 20, 2026 - 10:00 AM

An update to our features performed on Friday, July 17 caused a malfunction in the display of the Unified Experience. A fix was deployed on Monday, July 20 at 9:30 AM. The service should now be back to normal.

Observed Symptoms

Following the deployment, users may notice unusual display behavior or no display at all in the Unified Experience.

Fix Implemented

Our technical teams identified the root cause of the problem and deployed a fix on Monday, July 20 at 9:30 AM. The display of the Unified Experience should be restored.

For your information, the new design of the Unified Experience is as follows:

What to Do If You Still Experience the Issue?

If despite this fix you still notice abnormal display on the Unified Experience or on your applications, please contact our support team specifying “UNIFIED EXPERIENCE DISPLAY INCIDENT” in your message, so we can investigate your specific case.

• FR: https://support.jint.co/hc/fr/requests/new
• EN: https://support.jint.co/hc/en-us/requests/new

Thank you for your understanding.

The Jint Support Team