We are aware of an ongoing issue affecting the Events component. We will keep you informed of the progress of our investigation on this page.

July 23, 2026

Current status: Incident resolved

A fix was deployed on July 23, 2026. The Events component is displaying normally again, and the blue error message no longer appears.

The issue was related to a service on our platform, which has now been fixed. Our teams continue to monitor the component to ensure it is working properly.

If you are still experiencing this behavior on one of your sites, please let us know via our contact form.

Thank you for your patience and trust.

The Jint Support Team

Current status: Investigation ongoing

July 20, 2026

Observed symptoms

• The Events component no longer displays on pages where it is integrated
• An error message appears in place of the component, on a blue background

Observed circumstances

This issue appears to affect some sites using the component. If you notice behavior different from that described above, please let us know.

Actions underway

Our technical teams are working to identify the cause of the issue and deploy a fix as soon as possible.

Next steps

We will post an update on this page as soon as significant progress (cause identified, temporary fix, or permanent solution) is available. The article will be marked Resolved once the issue has been fully fixed and verified.

What should you do?

There is no need to open a new ticket for this specific issue as long as the incident is displayed here as “ongoing.” You can refresh this page regularly to follow its progress.

If this issue is preventing you from completing a critical action, you can contact our support team by including “EVENTS INCIDENT” in your message:

• FR form: https://support.jint.co/hc/fr/requests/new
• EN form: https://support.jint.co/hc/en-us/requests/new

Thank you for your understanding and patience.

The Jint Support Team